Valid Phone Number...

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liberty2

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Hello all.. Please forgive me for what I hope will be a simple question!

While trying to set up a new VOIP provider, I am prompted for:
External number:
Authentication ID:
Authentication Password:
Maximum simultaneous calls:

For these, I enter the information provided by Broadvoice. When I click on Next, I get the error "Please enter a valid external number." I am entering the ten digit phone number provided by Broadvoice in the format: aaapppnnnn. I have also tried 1aaapppnnnn and (aaa) ppp-nnnn. All of these generate the same error. What should I be entering?


Thanks!
 
i always enter numbers in 3cx as aaapppnnnn (no dashes or spaces).
 
I was pasting the information from broadvoice. I found that I was pasting the number as well as a trailing space. Problem solved...
 
DO not paste! trust me. Not even the password.

type it in!
 
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