Solved Verifying phone number for a new account doesn't work

[mike_r]

Hi all,

I just created a new account, and want to perform 'Step 1. Verify your phone number'.
This sends a verification code to my GSM phone number (just a regular phone), but I never receive the code.
Have done this procedure many times with this phone number and it always works.

Something broken on 3CX's side?
Note: the phone number is a Belgian phone number, starting with +32

regards,
Mike

 

[AWS2P]

I just created a new account, and want to perform 'Step 1

what are you talking about ? could you be more specific?

 

[mike_r]

I'm a new user, I've just registered for an account on 3CX.com, but I can't start using the 3CX products because of this step:



I don't receive a verification code after clicking 'Send Code'

 

[Song]

yeah .. same here. just confirmed. was going to setup a new client and the system never send the code. I think the some services is down at the moment. will try again tommorrow. thank you

 

[anonymouse]

I tried this 2 days ago and had the same issue (UK +44 number).

 

[StefanW]

Dear Community,
ensure you are using a number which is capable of receiving SMS.
Commonly landlines do not support SMS within Europe.

 

[Grant Moxom]

Same for me, I've tried 3 different european mobile numbers

 

[NikosT_3CX]

@Grant Moxom as per thread " https://www.3cx.com/community/threa...e-verification-to-my-phone.76062/#post-345580 " try it one more time please.