Version 20 Holiday Configuration

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akallistros

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In Version 18 and prior I was able to configure holidays up front for the entire year, with a recording prompt for each holiday.
Example: Our office is closed for the Thanksgiving Holiday. We will reopen again on Friday, November.27th.

In Version 20. I have figured out how to set the Holiday Schedule for each department. Then go to the Call Handling for the department. Configure to play a holiday prompt before routing to a Non-Business Hours IVR.

The problem is that I will need to change the prompt for each holiday manually. It's not a dynamic change anymore like it was.

Are there any plans in the near future to add this functionality back in Version 20?

Thank You
Andy Kallistros
 
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