Version 20

[BCS Tech]

Over the weekend, I moved a customer to Cloud hosted which included the auto upgrade to version 20.

I am looking for the call history that used to have a link on the dashboard of version 18. I really like the ability to see all inbound and outbound calls and if they were answered.

Where did this get moved to in Version 20?

Thanks

 

[Evolute IT]

Over the weekend, I moved a customer to Cloud hosted which included the auto upgrade to version 20.

I am looking for the call history that used to have a link on the dashboard of version 18. I really like the ability to see all inbound and outbound calls and if they were answered.

Where did this get moved to in Version 20?

Thanks

Reports > Call Log

 

[BCS Tech]

Perfect,

Thanks

 

[nate_PH]

Would you happen to have an update on when the scheduled reports will be back in v20?

 

[SweetAction]

Would you happen to have an update on when the scheduled reports will be back in v20?

In release 1 or release 2 per the blog post from Nick.

 

[nate_PH]

In release 1 or release 2 per the blog post from Nick.

Strange.. that was my understanding too.. that's why I proceeded in upgrading last weekend but unfortunately, I couldn't find this feature with the current release (Version 20.0 Update 0 (Build 1620 Release) )

 

[SteveITS]

I couldn't find this feature with the current release (Version 20.0 Update 0

"update 1" would be the first update after the initial release. So, in a few weeks, give or take.