Video Call is not working !!!

[Ibrahima]

salut la communauté! J'ai la mise à jour v16 avec une licence standard, mais nous n'avons pas fait d'appels vidéo entre les utilisateurs Android et avec la dernière application 3CX mise à jour? aidez-moi s'il vous plaît, et merci à tous

hi the community! I have the v16 update with Standard license, but we did not then make video calls between android users and with last updated 3CX application? help me please, and thanks to all.

 

[Evolute IT]

hi the community! I have the v16 update with Standard license, but we did not then make video calls between android users and with last updated 3CX application? help me please, and thanks to all.

First of all, posting your issue 3 times won't make it get attention faster.

Now, before helping you we need informations:

• PBX version
• App version
• How are the app configured (under Phone Provisioning->3CX App)
• When you say videocalls don't work, what error do you get?

 

[Ibrahima]

PBX version is 16.0.3.676
version of the application: latest version. the application is automatically configured with "QR code scan"