VIDEO CALL THROUGH 3CX

[aatiph]

Dear Buddies, I am trying to make Video Call / video phone (Mirial / IVE/ Polycom) to register with my 3CX (FREE VERSION) and use to make SIP Video calls, but my Softphones are not registered with it. I am using both Public and Private IPs

 

[bluetel2]

hello,

you use soft or hard phone ? -> I am trying to make Video Call / video phone (Mirial / IVE/ Polycom)....Softphones are not registered with it.

wath softphone are you using ? 3cx softphone can't make vidéocall. but you can use bria, to make this.

 

[aatiph]

Do 3CX VOIP phone system support Video Calls? I am trying to use Polycom PVX and Mirial Softphone which are SIP Based, and when I give the SIP setting, it shows registered.... but when I tried to make call it do not allow to make call. we have tested the 3CX IP Phone which are working fine. I have place the System on Public IP.

 

[tpinnovations]

I think you have to un-check PBX Delivers audio for it to work.

I remember reading something along those lines on the forum not long ago.

 

[bluetel2]

I think you have to un-check PBX Delivers audio for it to work.

I remember reading something along those lines on the forum not long ago.

in fact you must uncheck pkb deliver audio and Support 'Replaces' header, and Supports Re-Invite must be check.

 

[aatiph]

I cant find these settings, can you guide me under which tab I will find these settings

 

[tpinnovations]

VoIP Providers > VoiP Provider > Advanced Tab

 

[aatiph]

Dear Buddy, I don't have this setting VOIP Provider > Voip Provider > Advance
I have only one TAB for VOIP Provider which allow to choose any of VOIP provider from list, since I am not using any External Source for calling, I am just trying it for my own extension based Video Conference. Please comment! also do you have any other Windows Based VOIP PABX or Video Calling server in your mind to test

 

[aatiph]

I am using the FREE WARE of 3CX

 

[tpinnovations]

Go to Extension > Extension # > Other Tab


Make sure the following are set;

PBX Delivers Audio - Unchecked
Supports Re-Invite - Check
Support 'Replaces' header - Unchecked