Video Conferencing not available?

[User3Inc]

When trying to access webmeetings on the Desktop App, it comes up with the message stating:

Web conferencing service temporarily not available. Please try again later (0x0018).

Is there a known issue currently?

 

[LeonidasG_3CX]

There's no platform issues currently.

 

[User3Inc]

Thanks Leonidas.

Do you happen to know what the above message could indicate then?

 

[LeonidasG_3CX]

You'll have to restart your 3CX Gateway service on the PBX. If that persists, you'll need to troubleshoot the 3CX Gateway Service logs or contact support for more assistance.