View call recording

[cloidhamer]

I'm having an issue getting my users the ability to see ONLY their call recordings. When I check Phone Provisioning -> 3CX App -> Access -> "Show Call Recordings" all the users are able to see the "All recordings" menu not just "My Recordings". The option "Can see group recordings" is not checked in their extension -> Rights -> Rights-> Can see group recordings. Also the user is categorized as a User and under the Group Rights -> User Rights -> Can see group recordings is not checked, in fact it is not checked for any group. Any help or clarification of my incompetence on this issue would be appreciated. Thanks.

Craig

 

[Alphabetic]

Have you checked the group permissions?

Note that All recordings will always be visible but only show recordings user has access to.