Voicemail email notification with wrong sender email address

[SigDom]

hi all

when an internal extension (A) leaves a voice message on another internal extensions (B) voice box, the sender email address is not the one configured in that extensions (A) email address.

i checked the settings under "settings" > "email" > "email templates". but they seem to be fine.

how can this be? is there multiple email address fields configured for an extension?

cheers
d

 

[QueBall]

The system is no that smart. It does not change the email sender on internal calls. It uses the global admin settings.

 

[NickD_3CX]

@SigDom , the Sender Email address is always what you have configured in Settings --> Email --> Mail Server.
To see who left the Vmail, it should be clearly written once you open the email land read inside.