voicemail issue on w60b and another SIP device

Oli Morgan

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Scenario:
1 W60b behind SBC - firmware 77.85.0.25
1 generic SIP device via Local LAN (VPN)

Both are registered to the same extension and this setup is working well.

The problem is that when the W60b's handset is either turned off or the battery dies, the W60b will send the call to voicemail and only ring for half a second on the second-genric SIP device.

I assume the standard response from the w60b is handset off, so it was send voicemail, but the extension in 3cx is showing as registered hence, it should continue to ring on the second device?


Has anyone else experienced this?
 

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