Hi Guys,
I have just found out that VM stopped saving messages. When we make a call, all appears to be good, we even use # at the end and not just hang up to save the voicemail but it's not there.
I have checked paths (/var/lib/3cxpbx/Instance1/Data/Ivr/Voicemail/...) for any new records (only old msgs are shown) and tested multiple extensions with same results.
Settings under 3CX dashboard are showing that we have enough space (5.2GB quota out of the 15GB), log file 3CXIVR.log is showing nothing related to these random extensions that I have tested recently.
Under parameters STOP_VM is set to 0. There's 42% of space being used on the hard drive.
Nothing sure, what is wrong, I am running latest version 18 update 5.
Perhaps, someone had similar issue and can advise.
Best Regards,
Slaven.
P.S.: We had a problem with VM being stopped completely, but that was due to quota limit which extended and apparently resolved.
I have just found out that VM stopped saving messages. When we make a call, all appears to be good, we even use # at the end and not just hang up to save the voicemail but it's not there.
I have checked paths (/var/lib/3cxpbx/Instance1/Data/Ivr/Voicemail/...) for any new records (only old msgs are shown) and tested multiple extensions with same results.
Settings under 3CX dashboard are showing that we have enough space (5.2GB quota out of the 15GB), log file 3CXIVR.log is showing nothing related to these random extensions that I have tested recently.
Under parameters STOP_VM is set to 0. There's 42% of space being used on the hard drive.
Nothing sure, what is wrong, I am running latest version 18 update 5.
Perhaps, someone had similar issue and can advise.
Best Regards,
Slaven.
P.S.: We had a problem with VM being stopped completely, but that was due to quota limit which extended and apparently resolved.
