VOIP Client Install - Vista

[tj_12340]

I have tried to instal the VOIP client several times but keep getting an error when loading the 3CX VOIP Client application.

The detailed event logs is detailed below, any ideas ?

Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2008-02-22T18:04:22.000Z" />
<EventRecordID>16404</EventRecordID>
<Channel>Application</Channel>
<Computer>MONPRI</Computer>
<Security />
</System>
- <EventData>
<Data>3CXVoIPClient.exe</Data>
<Data>5.1.4132.0</Data>
<Data>47b40378</Data>
<Data>kernel32.dll</Data>
<Data>6.0.6000.16386</Data>
<Data>4549bd80</Data>
<Data>e06d7363</Data>
<Data>0001b09e</Data>
<Data>588</Data>
<Data>01c8757d2ba4bdab</Data>
</EventData>
</Event>

 

[Wardy]

Are you using the lateset version, I have the client working fine on a Vista Laptop

Stephen

 

[tj_12340]

yes, using v.4132.

It worked once but then uninstalled and reinstalled and that's when problem occurred.

 

[Wardy]

Try ensuring all traces of the client are removed from the registry, then try reinstalling.

Stephen