Solved W70B - Handset do not Ring all when member of a RG

[Gbot@Okam]

Dear Community,

We experience weird a similar issue on multiple systems, all in compliance with 3CX prerequisites (installed from ISO on HYPERV).
We run W70B + multiple handset W73b.
Extensions provisioned on W73b are member of a ring group (ring all), and when the ring group is called not all the handset ring, only the 5 or 6th first in the provisioning order.
Not sure if it's Yealink or 3CX related (or the combination) but if some experience the same ?

Thanks for you help !

 

[JohnS_3CX]

Hi,

Probably the base rejecting for than 5 calls.

Check this option on your device web UI and see if it helps:

Features > General Information > Number Of Active Handsets

 

[Gbot@Okam]

Hi,

Probably the base rejecting for than 5 calls.

Check this option on your device web UI and see if it helps:

Features > General Information > Number Of Active Handsets

Hi !
I wasn't aware of this option, THANK YOU !