Wake-up time problems with 3CX (time zone differences)
3CX uses UTC time. Fidelio gives data to 3CX by local PC time.
After 3CX receives time from Fidelio, 3CX immediatly changes wake up time to UTC time.
After it makes wake up call, 3CX sends back to Fidelio the log, in which the wake up time is not in the same time zone as it received from Fidelio, but the format which 3CX uses itself (UTC).
Fidelio doesn‘t understand, that this log is with different time zone format, so Fidelio thinks, that the wake up call was on wrong time.
Could it be fixed? Help!
The log is below:
2018/05/29 13:48:22.170|16928|0004|Dbg|rx 29 bytes: WR|RN206|DA180529|TI140500|
2018/05/29 13:48:22.170|16928|0004|Dbg| StartReceive at offset 0
2018/05/29 13:48:22.171|16928|0003|Inf|Set wake-up for extension 206 at 5/29/18 2:05:00 PM (local time of PMS)
2018/05/29 13:48:22.171|16928|0003|Trc|Set wake-up for extension 206 at 5/29/18 11:05:00 AM UTC
2018/05/29 13:48:22.181|16928|0004|Dbg|Root Updated: S_WAKEUPCALLS
2018/05/29 13:48:22.181|16928|0004|Inf|S_WAKEUPCALLS insert/update for 206
2018/05/29 13:48:22.181|16928|0004|Inf|Loading wakeup for extension 206 at 5/29/18 11:05:00 AM
...
2018/05/29 14:05:00.788|16928|0004|Inf|S_WAKEUPCALLS insert/update for 206
2018/05/29 14:05:00.996|16928|0004|Dbg|Root Updated: CONNECTION
2018/05/29 14:05:01.705|16928|0004|Dbg|Root Updated: CONNECTION
2018/05/29 14:05:04.499|16928|0004|Dbg|Root Updated: CONNECTION
2018/05/29 14:05:04.644|16928|0004|Dbg|Root Updated: CONNECTION
2018/05/29 14:05:11.163|16928|0004|Dbg|Root Updated: S_WAKEUPCALLS
2018/05/29 14:05:11.163|16928|0004|Inf|S_WAKEUPCALLS insert/update for 206
2018/05/29 14:05:11.168|16928|0004|Dbg|Sending message to PMS: WA|RN206|DA180529|TI110500|ASOK|
2018/05/29 14:05:11.168|16928|0004|Inf|Send answer wake-up call for extension: 206
2018/05/29 14:05:11.168|16928|0006|Dbg|TX: WA|RN206|DA180529|TI110500|ASOK|
As you see from the log, the time Fidelio sent and time Fidelio received, is different (the time marked).
We would like that the time sent/received be the same, otherwise Fidelio won‘t understand, that the wake up call was made on time.
3CX uses UTC time. Fidelio gives data to 3CX by local PC time.
After 3CX receives time from Fidelio, 3CX immediatly changes wake up time to UTC time.
After it makes wake up call, 3CX sends back to Fidelio the log, in which the wake up time is not in the same time zone as it received from Fidelio, but the format which 3CX uses itself (UTC).
Fidelio doesn‘t understand, that this log is with different time zone format, so Fidelio thinks, that the wake up call was on wrong time.
Could it be fixed? Help!
The log is below:
2018/05/29 13:48:22.170|16928|0004|Dbg|rx 29 bytes: WR|RN206|DA180529|TI140500|
2018/05/29 13:48:22.170|16928|0004|Dbg| StartReceive at offset 0
2018/05/29 13:48:22.171|16928|0003|Inf|Set wake-up for extension 206 at 5/29/18 2:05:00 PM (local time of PMS)
2018/05/29 13:48:22.171|16928|0003|Trc|Set wake-up for extension 206 at 5/29/18 11:05:00 AM UTC
2018/05/29 13:48:22.181|16928|0004|Dbg|Root Updated: S_WAKEUPCALLS
2018/05/29 13:48:22.181|16928|0004|Inf|S_WAKEUPCALLS insert/update for 206
2018/05/29 13:48:22.181|16928|0004|Inf|Loading wakeup for extension 206 at 5/29/18 11:05:00 AM
...
2018/05/29 14:05:00.788|16928|0004|Inf|S_WAKEUPCALLS insert/update for 206
2018/05/29 14:05:00.996|16928|0004|Dbg|Root Updated: CONNECTION
2018/05/29 14:05:01.705|16928|0004|Dbg|Root Updated: CONNECTION
2018/05/29 14:05:04.499|16928|0004|Dbg|Root Updated: CONNECTION
2018/05/29 14:05:04.644|16928|0004|Dbg|Root Updated: CONNECTION
2018/05/29 14:05:11.163|16928|0004|Dbg|Root Updated: S_WAKEUPCALLS
2018/05/29 14:05:11.163|16928|0004|Inf|S_WAKEUPCALLS insert/update for 206
2018/05/29 14:05:11.168|16928|0004|Dbg|Sending message to PMS: WA|RN206|DA180529|TI110500|ASOK|
2018/05/29 14:05:11.168|16928|0004|Inf|Send answer wake-up call for extension: 206
2018/05/29 14:05:11.168|16928|0006|Dbg|TX: WA|RN206|DA180529|TI110500|ASOK|
As you see from the log, the time Fidelio sent and time Fidelio received, is different (the time marked).
We would like that the time sent/received be the same, otherwise Fidelio won‘t understand, that the wake up call was made on time.
