WAN BLOCK

[Francois Pienaar]

SIP request (REGISTER) from 102.222.184.29 was rejected. Reason: Block WAN requests is ON. . Message:. REGISTER sip:1033.3cx.cloud:5060 SIP/2.0. Via: SIP/2.0/UDP

Good day

could you please assist in unblocking this issue.

My previous account was purged created a new one now have this block on it.

Regards
Francois

 

[bitn2]

You need to use an sbc to provision your phone or use an router phone.

 

[Francois Pienaar]

already have the SBC fails to link

 

[Francois Pienaar]

 

[bitn2]

Did you check your provisioning url and key?

 

[Francois Pienaar]

Yip all in order it worked then got blocked before i could change the phones the i created a new SBC not it fails.

 

[bitn2]

If you blocked now, you need to wait 24h or change your ip.

 

[Francois Pienaar]

Block happend last week

 

[bitn2]

If you dont fix the reason for your blocking, you will get blocked again and again. What kind of phones do you provisioned?

 

[Francois Pienaar]

Ok
So you suggest I unlink the phones first, wait for the block to lift, and then try again?

 

[bitn2]

Yes you need to fix everything before you connect again. Unlink und reset your phones, deleted your sbc and after your block was lifted, start again with your sbc and after that with your phones.

 

[Francois Pienaar]

will try and revert