Solved We have a strange problem recently with voicemail!

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itglaafs

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Hi Guys,

Last couple of days we are having problems with voicemail on our 3CX system updated to the latest version. Update did not resolved the problem and we have noticed this on previous version before this latest 18.0 (Build 415).

It appears that every few hours or so STOP_VM value is reset to 1 by 3CX and then we have to re-enable it to 0. This hangs voicemail on all of our extensions with msgs "Voicemail disabled for this extension" and in some cases of external calls it even creates busy signal so the number are not reachable at all.

The system is running on a Linux and we have enough space on the hard drives and memory usage is 19% max.

Can someone please help out and advise?

Best Regards,

Slaven.
 
Please disregard this thread, I have found the issue, it was in Voicemail settings with Quota reaching limit in size but notifications were not turned on.
 
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