Web client admin view - can't specify extension nunber

[sampegg]

Why on earth can we not specify an ext number in the web client admin view? I've just tried setting a router phone up for the first time and discovered this limitation. I can't give the router phone the ext I need it to have. This is frankly quite ridiculous. Are there plans to address this and how do I get round my current issue?

 

[GeorgeP_3CX]

Hi @sampegg,

Please note that when you create an extension from the Web Client >> Admin section, you cannot specify the extension number.
The newly created extension will be assigned the next available extension number.

In case you want to create a new extension and choose the extension number, you can create the extension from the Management Console and then go to the Web Client to provision the router phone to the extension.

 

[erling]

I'll have to +1 this one... Hope the Management Console isn't going away anytime soon.

 

[DataAnywhere]

couldn't agree more. Not having organized extension numbers is a nightmare with multiple branch offices. please bring back the numbers.

 

[ConnorTaylor42]

Adding to this one, it's not a great idea to automatically generate extension numbers. I have just started using the webclient admin to prepare us for the V20 management console removal. The automatic EXT number generation starts at 100 when using 3 digits, which is certainly not ideal in the UK as we have 101, 111 and 112 as emergency numbers! Also, quite a few customers like to segragate different departments/sites in to their own extension ranges.