Web Client vs Management Consol Portal

[Heath]

I am seeing some conflicts of my settings between the Management Portal vs the webclient. In the management portal I have rings groups 001 for normal office hours, and 002 after office hours. All my DID's all are set in the inbound rules set as such for 001 during office hours and 002 for after office hours. Also when I pull up the ring group in the management portal I see the DID's for ring group 001 and 002.. Now in the webclient, In the call handling tab all the DID's are are going to Ring Group 001. Ring group 002 has nothing, no DID's. Also under voice & chat only listed as 001 ring group. But again they are in the management portal... The other conflict is office hours... In the Management portal, under settings and language and office hours are our office hours... Now in the webclient under office hours there is nothing... Why is this, and is this going to be an issue... I am the system owner, so I have admin both in the management portal and webclient, and is a Pro version.

 

[Jan Gils]

I have the same issue. Running v18 on premise and office hours in management console are different then in the admin section of the web client. This is very confusing and I don’t know anymore where to configure 3CX.

Any advice on what to ignore?