WebClient Issue

[smithloo]

when I switch to Web Client in 3CX web client/App experience no audio in calls.
In Windows 10 Settings > Privacy > Microphone, the Google Chrome is allowed to use the mic.
In 3CX web client Settings > Personalize > Audio/Video, the default laptop mic is selected.
All ports has opened , mentioned in 3CX. Run Firewall > all is good.
Call *777 , i can hear my echo in internal network . But External network unable to hear echo.

 

[SteveITS]

Is this a self hosted server? If so does the firewall checker pass?

 

[TheodorosG_3CX]

This is network related issue. Please also check guideline here.