WebClient problem, users are not registered in the system, but they are online in WebClient.

[MCyberLab]

After installing 3sx version 20 on a self-host, a problem appeared.
The installation was clean from scratch. I created extensions for users.
When they come in and use the web client, they are not active, they are not visible in the webclient, it is not possible to call them because they are not registered.
Through the mobile application and the Microsoft application, everything is fine, they show up as registered, but I need to use the web client.

 

[bitn2]

You need to allow notification from the browser.

 

[MCyberLab]

The problem is that users are online but they are not registered in the system and can't get call. The ext is not registered, not notification is missed

 

[MCyberLab]

Users are in webclient and they can see messages but they are not registered and when they use 3cx phone app (ios android or microsoft) the imidiatly start being active in system but when they open a webclient they are not and show in the system as not registered but they can access messages and stuff like this.

 

[MCyberLab]

I will make a screenshot and try to explain. I'm online, all team are online and they see green indicator on top right corner but extensions are not registering in system.

 

[Stampy]

I will make a screenshot and try to explain. I'm online, all team are online and they see green indicator on top right corner but extensions are not registering in system.

bitn2 is right​

Refer to my post only an hour or so ago. I had the same issue and TheodorosG_3CX assisted.
https://www.3cx.com/community/threa...app-but-ext-not-registered.123893/post-582715

You need to allow notifications in the browser.

 

[MCyberLab]

Thank you very much. It works. Have a great day, guys.