Users who use only the webclient are not showing as registered to other users or system owners. They show the green square in their own webclient and can make calls but not receive calls
While making a call to either another extension or externally they show as busy to other users but drop to unregistered as soon as they hang up. This behaviour continues if they install the PWA. If they install the soft phone (microsoft store)tor the mobile app they immediately show as registered. Is this the expected behaviour in V20 U4 or a fault on our system hosted in AWS Lightsail. We know that in V18 we had users just using the webclient and showing as registered.
While making a call to either another extension or externally they show as busy to other users but drop to unregistered as soon as they hang up. This behaviour continues if they install the PWA. If they install the soft phone (microsoft store)tor the mobile app they immediately show as registered. Is this the expected behaviour in V20 U4 or a fault on our system hosted in AWS Lightsail. We know that in V18 we had users just using the webclient and showing as registered.
