WebClient v20 how to connect to DeskPhone

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toniSanta

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I installed the new WebClient and configured it with the 3cx on promises. I cannot figure out how to connect it to my deskphone Yealink T46G, so when making a call from the deskphone (for example pasting the number) I would like to have the call on the deskphone.
Thanks
Toni
 
When you say webclient, do you mean the new V20 Softphone?
 
and the first post should say : "making a call from Softphone by pasting the number or by a CRM via TAPI, I would like to speak through the deskphone".
 
There is no CSTA or CTI mode support with the softphone I'm afraid. For this feature, you can use the desktop app if using version 18.
 
will CSTA or CTI mode be added before v20 goes GA?
 
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