WEBMEETING IOS X ANDROID

[Ruymar Castro]

Dear colleagues, today I did a webmeeting using IOS and Android, I could observe that on android when changing the phone from vertical to horizontal position the camera rotated both the webmeeting manager and the cell phone, however the same does not happen in IOS, when changing the phone from vertical to horizontal position, only the IOS camera rotates the camera of the gesture of confidence does not rotate. Does anyone know to inform me if this is normal or some BUG, or if I have to do some configuration on IOS? Because the rotation is active and the app's permissions are given.

 

[Carlos Carvalho | DuoVox]

Good night @ryumar (saber guru BR) this occurred in SP 4/5 in the beta version of iOS that we have permission to. My option. Let's wait or moderate here and prove, can we open a BR ticket together or what do you think? by PH & d enter the circuit

 

[JohnS_3CX]

Hi,

Currently this is by design on iOS.

 

[Carlos Carvalho | DuoVox]

Good Morning . As I imagined. exposure

 

[Ruymar Castro]

Hi,

Currently this is by design on iOS.

Thanks for the answer, but does 3CX already have any action in progress for the correction, or is the problem due to IOS and unsolved?

 

[JohnS_3CX]

There is a restriction in iOS that does not allow to order the way the videos appear (especially as more people enter a meeting), so for the moment the best solution is to restrict it to landscape mode to have better control over how the layout appears.

 

[Ruymar Castro]

Thanks for the information, follow up and waiting for a possible correction.