Webmeeting Recording?

[kidarm]

Hi,

I had a Webmeeting on Friday 5th June 2020, still have not received email of the recording.

Regards

 

[Evolute IT]

Hi,

I had a Webmeeting on Friday 5th June 2020, still have not received email of the recording.

Regards

Did you start the recording during the meeting? It isn't automatic.

 

[kidarm]

Yes I did

 

[taras.bachinsky]

i had same iussue today too.
none of the 5 meetings were recorded

 

[Zvjer]

I have the same problem, but for June 8th. Meeting ID: 8528644

 

[JohnS_3CX]

Important question: can you receive emails on the account the organizer used?

 

[Zvjer]

I can. I have also checked spam. Is there a way to know the download URL if I know the session ID? Or maybe I can recreate the download URL from something in 3CX server logs?

 

[taras.bachinsky]

Important question: can you receive emails on the account the organizer used?

PBX used 3cx SMTP server. All of the participants has received invitations. Organizer has received web meeting report but no video recording link.

 

[JohnS_3CX]

If you want you can send me a private message with the meeting URL, I can take a look