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- Mar 23, 2014
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Hi
We have successfully installed call center module along with webrtc, agent can log in make calls and receive calls no problem.
We are using chrome , the problem that we face is that when an agent receives the call and he do not answer and the caller hangs up , webrtc still rings . The only thing that the agent must reject the call to stop ringing. Same when you use if no answer transfer to another agent , the call is transferred to another agent but still rings at the first agent.
Any help
It is mentioned that it is compatible with all most all browser , but it is only compatible with chrome !
We have successfully installed call center module along with webrtc, agent can log in make calls and receive calls no problem.
We are using chrome , the problem that we face is that when an agent receives the call and he do not answer and the caller hangs up , webrtc still rings . The only thing that the agent must reject the call to stop ringing. Same when you use if no answer transfer to another agent , the call is transferred to another agent but still rings at the first agent.
Any help
It is mentioned that it is compatible with all most all browser , but it is only compatible with chrome !