What happened to call recording?

[Wendelspanswick]

I agree with you but our 3CX was upgraded to version 16 after phone firmware update. Is this possible ?
On update page we have the following notice:
3CX "RELEASE" updates will also be downloaded and installed automatically.

It means that version 15.5 to 16 was done automatically by the system automatic update?

The update page on the management console also says:

"3CX will automatically check and download available and relevant updates on the selected date/time. Updates including 3CX supported firmwares for your existing IP Phones, language files, PUSH certificates and sip trunk templates will be applied automatically.

3CX "RELEASE" updates will also be downloaded and installed automatically. If the update is a "BETA (unstable)" update, then this will not be automatically installed and must be installed manually if needed."

 

[N_G]

@Pierre - no - beta or alpha software is not installed automatically, you must have selected to do so.

@user484605 - would have been helpful to see the 3CX responses in the thread. We have already clearly communicated that commercial standard users will NOT loose any features. If you have a free edition for one year, then yes you would loose call recording but anyway after one year you would have had to pay.

I suggest you await the beta and release of v16 before taking further conclusions.

 

[Pierre Balochini]

@nick, thanks you for your help. Our version 15.5 free edition will end in 10/20/2019 5:31:55. We will upgrade to pro version now instead of our planned budget - oct 19. . Regards