- Joined
- Nov 4, 2022
- Messages
- 1
- Reaction score
- 0
Hi,
I have Whatsapp integration that is working fine until today i was expecting a message from a vendor who has WhatsApp Business Account which i did not receive, after some checking i noticed in the events log the following Message "Unable to parse message from provider whatsapp. Error: message is empty", with error code "30045".
i can confirm that whenever a message sent from a regular whatsapp message its being received in 3cx fine without any errors, but if a message is sent from bot "Whatsapp Business Account" the same error message appears.
I have Whatsapp integration that is working fine until today i was expecting a message from a vendor who has WhatsApp Business Account which i did not receive, after some checking i noticed in the events log the following Message "Unable to parse message from provider whatsapp. Error: message is empty", with error code "30045".
i can confirm that whenever a message sent from a regular whatsapp message its being received in 3cx fine without any errors, but if a message is sent from bot "Whatsapp Business Account" the same error message appears.