Windows client 16.0.1.81 manager view queue context menu

Status
Not open for further replies.

Hiltebrand

Customer
Joined
Oct 28, 2019
Messages
5
Reaction score
0
Helllo
We updated the Windows Clients to the latest Version.
In Manager view, in the top Panel we can only do a reject call, but not a Transfer to or any other functions that were available in the context menu in earler versions of the Client.
My user has all the Rights that I can assign to it. 1290912909

Can we Downgrade to an earlier versiion somehow (Version that was distributed with 15.5 was ok).

Or do you have a quick fix.

Thanks

Urs Hiltebrand
 
Hello
We found the download of v15 Windows Client. We can install it, and the call Manager behaves as needed. How can we block Question About Update, when the Client is started?
 
OK, we found a way to get the phone System think that 15.5.12227.5 is the current Version of MYPHONE (Windows Client). So we are back to this Version and users are no longer asked about the update to 16.0.1.81.
We also found that already 15.5 does not have the possilbility to do more then a recejt in the context menu of a Queue call in the Manager view of the switchboard.
So the really disturbing thing of the switchboard Manager view of 16 remains that it shows any of the ringing phones of a queue in the connection window of the manager. Which make the v. 16.0.1.81 switchboard not usable for our company. I explained this in an other thread. but you can see it also in the printscreen above: where a call is ringing in a Queue.
Please bring the behaviour of v16 switchboard back to what it was in 15. Thanks
 
Status
Not open for further replies.

Forum statistics

Threads
112,025
Messages
590,367
Members
164,976
Latest member
Roman Mazur