Windows 10 - Version 2004
3cx client - 16.3.0.179
Around 3 days ago I suddenly had an issue where I could not hear anything on the 3cx windows client. When I make a call, I cannot even hear ringing. The person on the other end can hear me though. It is now persistent and I cannot find out why it's happening.
I've checked the audio settings inside the client and it's set to the correct sound device, I've even tried another one and it doesn't work either. I've re-installed sound drivers as well with no difference. Audio is playing correctly on any other app apart from 3cx. I've checked the windows sound mixer as well and 3cx is not muted.
When I've tried the 3cx soft client on another windows device, it works fine.. I've tried re-installing the client on my main device a few times now and it's still having the same issue.
Does anyone have any idea what could be causing this?
3cx client - 16.3.0.179
Around 3 days ago I suddenly had an issue where I could not hear anything on the 3cx windows client. When I make a call, I cannot even hear ringing. The person on the other end can hear me though. It is now persistent and I cannot find out why it's happening.
I've checked the audio settings inside the client and it's set to the correct sound device, I've even tried another one and it doesn't work either. I've re-installed sound drivers as well with no difference. Audio is playing correctly on any other app apart from 3cx. I've checked the windows sound mixer as well and 3cx is not muted.
When I've tried the 3cx soft client on another windows device, it works fine.. I've tried re-installing the client on my main device a few times now and it's still having the same issue.
Does anyone have any idea what could be causing this?
