Windows Toast notification - block ONLY missed calls

[timbo343]

Is there a way in Windows to block ONLY the missed calls toast notifications?

The reason for this is, if a user has been away from their PC for a while and then logs back into the PWA, they need to click through all the missed call toast notifications.

If we block the notification, it also blocks the answer and hang up toast notification which is actually really useful but the toast notification to show all the missed calls is actually quite annoying.

 

[NikosT_3CX]

@timbo343 the agent can clear all the notifications from the Windows side at once ( Clear all ) and then go on the PWA and see which missed calls the agent has.
Also if the agent is a member of a Queue, they can see the Abandoned Queue calls and if other members of the Queue have Dealt With, Dealing or Did not Deal with specific calls.
Then, the agent can decide who to call back or not.