Wix live chat not working

[yedmusic1]

Hi all I tried everything to make the 3cx click to chat work with my wix website

I even read the thread regarding white listing my website I tried that as well

if anybody can help me I would really appreciate It i literally wasted hours on this

Thanks in advance

 

[yedmusic1]

I read this thread https://www.3cx.com/community/threads/help-setting-up-in-wix.78295/

I used F12 and whitelisted the link and still wasn't working maybe I'm just not entering it correct

 

[VasilisV_3CX]

Hi @yedmusic1,

Could you please PM me the link to your site to have a look? We may need a temp user account created to log in and check the settings in the Live Chat.

 

[yedmusic1]

Thanks I sent it to you

 

[Callinectes]

Thanks I sent it to you

Did you ever get this figured out? We're experiencing the same issue.

 

[VasilisV_3CX]

Hi @Callinectes, I've checked your site you sent through and it seems to be working. Let me know if you received my test message.

 

[Callinectes]

Yes, we got it working by adding the URL ending in filesusr.com to the allowed sites in the 3CX messaging setup.

 

[VasilisV_3CX]

Great to hear you got this working @Callinectes! If you require any further assistance, feel free to open a new thread.