- Joined
- Apr 4, 2011
- Messages
- 175
- Reaction score
- 12
Hi there
Our working hours are only Monday to Friday and we are closed on Saturday and Sunday. How would I set this up in the global hours settings? I've set up the weekdays but left the Saturdays and Sundays blank because there are no working hours on those two days. So instead of the phone system directing the incoming calls to the "Out of office hours" message, it directs them to the standard "away" message we have when all phones are away and logged out of queue, if a person phones on a Saturday or Sunday.
Could someone let me know what the entry should look like for Saturday and Sunday if there are NO working hours for those two days?
Cheers
Chris
Our working hours are only Monday to Friday and we are closed on Saturday and Sunday. How would I set this up in the global hours settings? I've set up the weekdays but left the Saturdays and Sundays blank because there are no working hours on those two days. So instead of the phone system directing the incoming calls to the "Out of office hours" message, it directs them to the standard "away" message we have when all phones are away and logged out of queue, if a person phones on a Saturday or Sunday.
Could someone let me know what the entry should look like for Saturday and Sunday if there are NO working hours for those two days?
Cheers
Chris
