- Joined
- Sep 25, 2020
- Messages
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Hi All,
We have a client that uses a CFD survey, which they transfer to after a call has ended.
It looks like Wrap-Up Times are not applied if a call has been transferred.
Is there any workaround for this?
Thanks.
We have a client that uses a CFD survey, which they transfer to after a call has ended.
It looks like Wrap-Up Times are not applied if a call has been transferred.
Is there any workaround for this?
Thanks.