Yealink Firmware and yealink Dect wireless headsets

[Waipapa]

Does anyone know when / how long 3cx takes to support the latest Yealink firmware version?

The reason I ask is we have T48S handsets and have just added the WH series dect wireless headsets, however, when the headset is selected the T48S sets the ringer to full volume if I run the latest firmware from yealink this problem is fixed but not supported for 3CX, seems like it's been a while since an update to the supported firmware for Yealink.

Cheers
Doug

 

[JohnS_3CX]

Hi Doug,

The general rule is that we release new firmware when the manufacturer tests it on 3CX and then releases it to us.

Yealink might do that a few times a year, but there is no set schedule.

 

[Davdi]

I found a similar issue with yealink T33G not working with a yealink WH62 series headset, even with the correct EHS35 adapter. It turns out the phone needs to be on a firmware not yet supported by 3CX. 124.86.0.113 is needed.

 

[mcsphones]

I found a similar issue with yealink T33G not working with a yealink WH62 series headset, even with the correct EHS35 adapter. It turns out the phone needs to be on a firmware not yet supported by 3CX. 124.86.0.113 is needed.

@Davdi - thanks for this info! I needed to know that exact scenario! Appreciated.

 

[Alex82mkd]

Hello everyone. I am trying to find a specific firmware for Yealink T33G but so far I was not able to find it. Can somebody help? I need

• T33G
  • Firmware: 124.86.0.51
    
    Thank you in advance.

 

[TheodorosG_3CX]

The latest 3CX Supported Firmware versions are listed here. For such inquiries you should contact Yealink.