Yealink Provisioning

[kmcmichael]

Using 3CX and Yealink T46S

When Provisioning thru 3CX - I can't set a BLF for a call queue, only extensions.

However if I log into the phone manually I can set the BLF to a call queue and it will show up on the phone and work as expected. (Can see incoming calls)

Using the custom option in 3CX does add the number but doesn't give you an active status if there is an incoming call.

Is there a way to do that - that I'm missing? If not, does anyone recommend other provisioning utilities?


thanks

 

[JohnS_3CX]

Hi Michael,

We do not support BLFs for anything other than regular extensions, and we do not recommend using other methods of provisioning.

If you wish to monitor the queue you need to to use the webclient or the windows client that can show you queue stats, as well as which agents are doing what.