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- Mar 18, 2009
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Hi,
I'm just setting up a new system using T28's with the latest firmware - 2.3.0.30. On previous setups, configuring BLF was easy - just enter the ext number and off it goes. I'm not sure if the problem is a 3CX issue or a phone issue.
The new firmware setup looks like this:
Key Type Mode Line Extension Pickup Number
Line Key1 BLF Line1 100 *20*
The mode is greyed out for the BLF option. With this setting, the light on the phone does not light up at any point - however, pressing the button will dial that extension number. Even when it dials the extension, the light does not come on.
Can anyone shed any light on this for me?
Cheers.
I'm just setting up a new system using T28's with the latest firmware - 2.3.0.30. On previous setups, configuring BLF was easy - just enter the ext number and off it goes. I'm not sure if the problem is a 3CX issue or a phone issue.
The new firmware setup looks like this:
Key Type Mode Line Extension Pickup Number
Line Key1 BLF Line1 100 *20*
The mode is greyed out for the BLF option. With this setting, the light on the phone does not light up at any point - however, pressing the button will dial that extension number. Even when it dials the extension, the light does not come on.
Can anyone shed any light on this for me?
Cheers.