Yealink T42S appears double in phones

[bistbe]

My yealink phone, only that specific one show up as double entry in the phone list. Says no service on the phone screen and cannot make any calls.

In 3CX is appears registered and online.

Reprovisioned it multiple times.. did not solve the issue.

I am out of options here.

 

[Alphabetic]

Have you rebooted phone system?

 

[Saqqara]

More info required on your setup.

Is 3CX local or hosted

How have you provisioned the phone - lan , stun or SBC

Check IP blacklist

 

[AWS2P]

Do you have static ip on phones?

What FW is on T42S ? Which version of 3CX do you have?

 

[bistbe]

Its hosted in AWS Lightsail. Always worked before. This happened after the latest upgrade/
Phone is external so via STUN.

IP from my home is not blacklisted. Other phone are connected from the same home.

And I have rebooted the phone system already.

FW is 66.84.0.35

 

[bistbe]

And I see this.


SIP Server/Call Manager ID: 4101
Extension 61 is registered, contact: sip:[email protected]:1033, received from: 94.224.87.128


So that looks good.But .....

 

[AWS2P]

Do you have static ip on phones?

Have you checked this?

 

[JohnS_3CX]

hi @bistbe

Are there any other phones at that site that register using the same IP ?

If so, are does each phone have a unique SIP port or do more than one phones use the same one ie. 5065 ?