Yealink T4X Series - Call Waiting Tone Volume

[contoured]

Hello,

I have a customer whose staff is complaining that the call waiting tone volume on Yealink T46S's and T42S's is way too low. I've done some searching and I have not found a way to turn it up. Has anyone experienced this issue? Any advice would be greatly appreciated.

 

[VasilisV_3CX]

Hi @contoured,

If you're referring to the call waiting when an extension is busy and another call comes in, the beep it makes every 10 seconds, from my testing this is influenced by the sound you've set on the phone. However there is no place to change this sound on the 3CX side of things.

I'd suggest having a look at the vendor documentation and checking if it's mentioned there.