Yealink T53W RPS Authentication Issue

[thegeektech]

I purchased a used Yealink T53W router phone to assist with setting up my Yealink T42G. I get an error message when I try to provison the T53W. The error message stating that it is registered on another system. When I go to tickets.yearlink.com to remove the device, it get asked for the the RPS Account and RPS Password. How do I find this information?

 

[JohnS_3CX]

Hello,

What you see on the screen is the reply that the Yealink RPS sends back to 3CX.

As such, we don't have this information and quite reasonably neither would you or anyone other than the owners of that account.

So to conclude, you have nothing to provide them with, once a Yealink rep sees the ticket I'm sure they will be able to help you out.