Yealink vs Cisco

[mgiara]

Hello

I understand that the bandwagon preference is typically Yealink, but the business I'll be implementing this new VOIP setup in has only the most minimal requirements.

I find Cisco's IP phones to be extremely robust and ubiquitous, and prefer the aesthetic of their hardphones far over any other VOIP hard phone I've seen.

I'm curious, if the business I'm setting up for has only the minimal requirements from their VOIP system, what disadvantages I'll see from going Cisco over Yealink for hardphones. No soft phones will be used in this business.

 

[Saqqara]

This is very easy - Yealink as they are fully supported if you get the latest models

There are other supported phones - fanvil , snom to have a look at https://www.3cx.com/sip-phones/

Cisco are legacy supported and have limited support https://www.3cx.com/sip-phones/cisco-spa/ , being legacy they may be dropped in later released

 

[mgiara]

Thank you Saqqara

I've gone through the entire list of supported phones and still strongly prefer the appearance of Cisco's 8851 far beyond every other phone in the supported list. I do see that it's possible to get this phone working but that it's a headache and will lack in features.

I suppose that's all it comes down to. Either go with a supported phone and have an easier time setting everything up, or go with the 8851 and pay for its appearance with a headache getting it provisioned, plus the possibility of losing future support.

 

[Saqqara]

Have you asked the client what there prefer ? Supported phone or an old legacy phone that may not be supported.

At the end of the day, there will be paying for the system.

 

[mgiara]

Have you asked the client what there prefer ?

I haven't yet. Glad you opened my eyes to that! I could totally put a Yealink and 8851 side by side and let them pick!

 

[Saqqara]

Cisco 8851 is not supported within 3cx

If you do get it to work, you will missing lots of functions that 3cx system can provide - address book, blf keys, function keys (on the phone) , interaction with 3cx applications

 

[JohnS_3CX]

We would advise against unsupported phones - there will be caveats you may wish to avoid:

https://www.3cx.com/community/threa...-phone-how-can-i-make-it-work-with-3cx.84739/

 

[mgiara]

Thanks everyone, going to just stick with Yealink so that I can spend my time more wisely