Your 3CX Debian OS failed to update

[jonesy12]

Hi, my 3CX instance is hosted on a Xen VM, and I'm getting this message when trying to upgrade from v16 to v18. I have tried restarting the VM without success.

 

[mixig]

https://www.3cx.com/community/threads/information-to-provide-when-requesting-help.67558/

 

[Alphabetic]

See if any of these help

https://www.3cx.com/blog/docs/v18-upgrade-aborted-errors/

it may be quicker to backup, reinstall, restore.

 

[Clément Rousseau]

have you connect via SSH and try apt-get update / upgrade manually before launching 3CX update ? helps a lot to resolve this kind if issue.