Zendesk CRM Integration | Guide

KaterinaK_3CX

Joined
Feb 24, 2016
Messages
246
Reaction score
36
Integrate your Zendesk CRM system with 3CX in order to:
  • Create a new contact automatically when a call is made or received from/to an unknown number
  • Have the customer record brought up to you automatically when you receive an inbound call
  • Launch calls straight from Zendesk via 3CX, using the 3CX Click2Call Browser extensions
This guide takes you through the steps required to set up your Zendesk CRM with 3CX.

Read the guide.