Solved Zendesk V2 integration OAuth refresh tokens and token expiration enforcement

[cloud19]

Does the Zendesk V2 integration support OAuth refresh tokens and token expiration enforcement as required by Zendesk from July 28, 2026?

 

[SoterisH_3CX]

Hello @cloud19

Yes, PBX versions SP8 (1131) and SP9 (995) include the new ZendeskV2 template version 34, which accommodates the recent Zendesk changes.

Please note that reauthorization is required after the new template has been updated.