ZoHo Call Journaling error: "Please provide a valid call start time and duration"

[accon]

Hi,
I have 3cx Windows 16.0.5.619 with ZoHo Integration.
Firts part of crm integration Works fine: All calls are identified and ZoHo contact are copied to 3cx address book it not exists, but call journaling not is working. Looking for errors in log files I have found this error that it happens in every call:

2020/07/09 12:11:22.399|11236|0014|Verb|Performing POST request to 'https://www.zohoapis.eu/crm/v2/Calls' with message '{"data":[{"Subject":"AGB phone system","Call_Start_Time":"2020-07-09T10:10:51Z","Call_Duration":"00:30","Call_Type":"Outbound","Call_Result":"Failed","$se_module":"Contacts","Who_Id":"4204000011087197","Description":"09/07/2020 12:10: Llamada saliente sin respuesta realizada por 101 a XXXXXXX XXXX XXXXXXXXX","Owner":{"id":"4204000001422003"}}]}'.

2020/07/09 12:11:22.542|11236|0014|Verb|The response is: '{"data":[{"code":"INVALID_DATA","details":{"api_name":"Call_Duration"},"message":"Please provide a valid call start time and duration","status":"error"}]}'

It seems that there is an error with "Call_Duration" format, but I dont know how can I change it. Please someone knows how solve it?
Thanks,

Jordi

 

[accon]

Hi guys,

solved, it seems that zoho and 3CX don't had same GMT configurationa. ZoHo rejected the insert becuse the "Call_Start_Time" parameter was a time more advanced that ZoHo time.

Thank you!