Zoho CRM directly call and log a description on 3CX calling

[naphannop]

Hello everyone!

I am now using 3CX enterprise edition and using zoho crm which is integrated to 3cx. In there anyway to do like, when I call to that contact in crm, the crm should popup a call activity and I can log the call description while I am talking to that contact. After I finished calling, the crm will log my call with the description I filled while I was talking. Can I do like that?

The thing I can do now is, i call to contact via browser extension, after I finished the call the call log will appear on associate with that contact and I have to edit that call log to add the call log description. It is not practical to do like that.

Thank you! ♥

 

[edossantos]

Unfortunately that's not possible, the call log is created when the call ends, because that's when we have all the details.