Zoho integration: invalid_module error

[biomas]

Hello,
I can't complete the integration with Zoho, the TEST procedure completes with the following error "the module name given seems to be invalid". I'm new to Zoho, it look like the Leads module is missing/disabled, can anybody help?
Thank you!

Started scenario with empty id
Started Auth
Request text: https://accounts.zoho.com/oauth/v2/token
Request form value refresh_token set to XXXX
Request form value grant_type set to refresh_token
Request form value client_id set to XXXX
Request form value client_secret set to XXXX
Response text: {"access_token":"XXXX","api_domain":"https://www.zohoapis.com","token_type":"Bearer","expires_in":3600}
Response finished
Variable AccessToken set to XXXX
Variable ApiDomain set to https://www.zohoapis.com
Finished Auth
Request text: https://www.zohoapis.com/crm/v2/Contacts/search?criteria=((Phone:equals:551234) or (Mobile:equals:551234) or (Home_Phone:equals:551234) or (Other_Phone:equals:551234) or (Fax:equals:551234))&fields=Account_Name,id,First_Name,Last_Name,Phone,Mobile,Home_Phone,Asst_Phone,Other_Phone,Email,Fax
Response text:
Response finished
Finished scenario with empty id
Started scenario with empty id
Request text: https://www.zohoapis.com/crm/v2/Leads/search?criteria=((Phone:equals:551234) or (Mobile:equals:551234) or (Fax:equals:551234))&fields=id,First_Name,Last_Name,Phone,Mobile,Fax,Email,Company
System.Exception: Server returned a non successful status code - HTTPStatusCode=BadRequest - Reason= - Content={"code":"INVALID_MODULE","details":{},"message":"the module name given seems to be invalid","status":"error"}

 

[Evolute IT]

It indeed seems to be disabled. That would be related to your Zoho config tho, not 3CX.

 

[edossantos]

Indeed, something to check with Zoho...