3CX Helps BandTec Digital School Keep Pace

BandTec digital school needed to replace their outdated PBX with a modern system that could keep up with their rigorous communications needs. Keen to avoid downtime, BandTec partnered with 3CX platinum partner Witec, to plan their rapid migration. After briefly considering an Avaya®* system, 3CX’s feature-rich solution, easy management and affordability made the decision a no-brainer.

The Challenge

BandTec Digital School brings together some of Brazil’s leading thinkers and business people to develop the nation's digital agenda. But in order to practice what they preach and keep up with the pace of modern communications, BandTec needed to upgrade their outdated Siemens®* phone system.

Despite paying $5,000 per month, Alexander Barreira, BandTec’s IT Director, recognized time was up for their on-premise PBX. BandTec needed to migrate to a feature-rich phone system that could meet their rigorous communication requirements. They also needed to migrate as quickly as possible to avoid disruption to the school and research taking place.

3CX Offers a Solution

Barreira briefly considered an Avaya® phone system, but once he learned about the capabilities of 3CX, the choice was clear.

BandTec’s campus is a fast-paced environment that demands robust and seamless communication capabilities. Something 3CX was able to keep pace with. Designed to operate on the most popular operating systems in use today, 3CX is fast and effective. BandTec was able to migrate its phone system without the need for additional training. Users took to it instantly, thanks to 3CX’s intuitive interface.

After making the choice to go with 3CX, BandTec’s new system was installed and deployed in just a few brief hours, with no operational interference. Upon successful deployment, 3CX took over the management of BandTec’s 100 IP phones and 30 lines, further mitigating resource-draining management responsibilities for BandTec employees.

bandtec digital school

“3CX is a light, versatile application that fulfills all the needs inherent for any dynamic and up-to-date company that wants to be agile and a step ahead in the digital world.”

Alexander Barreira, IT Director, BandTec

The Results

Alongside the immense cost savings achieved by switching to 3CX, BandTec IT Manager Alexander Barreira also said that the new system has enabled the organization to expand remote work capabilities to its 100 employees, and transition away from hardphones to lower the school’s communication bill even further.

Today, BandTec now has more resources to reallocate, as well as more bandwidth. This has ensured employees can stop worrying about the shortcomings of their old phone system, and get back to what’s important: facilitating exciting new innovations at BandTec’s facilities.

The Customer

BandTec Digital School, located in São Paulo, Brazil, is a unique collaborative environment, where some of the region’s leading thinkers and business leaders come together to develop and enhance ideas that transform analog into digital.

BandTec has a university, a research and development center, as well as a number of organizations offering IoT, UX, and Big Data solutions to corporations and NGO’s. Students can choose from a range of high-demand majors including computer science, analytics, and systems development. The school’s unique learning model, which blends traditional campus learning with internships in appropriate sectors makes communication all the more important.

*All trademarks mentioned are not affiliated with 3CX, its products, or its websites. The owners of these trademarks are not the source of, and do not sponsor or endorse, the products/services promoted here. All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.