3CX Customer Testimonials

“3CX is the best IP PBX solution. It combines rich UC functions, mobility, scalability, easy management, failover, webmeeting and comes ready to use.”
Sedat Pamuk, IT Operation Manager at Turkish Red Crescent

“During our research, the high build quality and wide range of the Fanvil handsets coupled with the extensive features and reasonable cost meant that it was an easy decision to choose Fanvil phones to complement the 3CX system…Any company regardless of the size or scale should consider moving to Fanvil and 3CX. The extra functionality that you get from this combination will exceed any expectations you have for a telephone system. The reasonable price of handsets and low monthly running costs will undoubtedly save you money. We just wish we had made the change sooner!”
Ian Worsley, IT Strategic Manager at Newman RC College

“After the new conditions were imposed by the Covid-19 pandemic, the hours we spent away from the office were and still are one too many. However, the solutions and features provided by the 3CX system have made our work much easier.”
Subscription Department at Kathimerini

“3CX facilitated another step in the digital transformation process of the company. It has enabled us to improve agility, mobility and productivity in all employees and, as a cloud solution, has simplified the suppliers, infrastructure and hardware at COAC across all its locations. Furthermore, we have been able to more efficiently manage our telecommunications costs, resulting in significant savings.”
Isabel Bellot, Deputy Assistant Director-General and Head of Digital Transformation at COAC

“With the Covid-19 lockdown being enforced, we had to bring forward our plans to replace our legacy phone system with something that would allow our workforce to work from home. In a very short period, we managed to migrate over to our new hosted 3CX solution. This now enables staff to work from home or in the office without any interruption to the business. Customers calling into the business are oblivious to the fact that they are dealing with a member of staff based at home. Working with ZEN Systems has been a real pleasure. From start to finish, the whole telephony migration process was very smooth with excellent communication from ZEN Systems every step of the way. There’s really no part of the process we could find fault with and we look forward to working with ZEN-Systems in the future.”
Andrew Bell, IT Manager at Woodstock Trading Company

“In the end we went for the best value and best technology. The choice was obvious because the simplicity, features and cost-effective capabilities of 3CX really stood out.”
Aron V Davies, IT Operations Manager at Mayfield School

“3CX provided generous support during the Corona Pandemic allowing us to increase the capacity of our phone system by over 100%, which enabled us to easily and effectively improve the collaboration amongst all our volunteers and the range of services we offer. Thank you, dear 3CX team!”
The Executive Board of DRK Kreisverband Hamburg-Bergedorf e.V.

“The project has been very successful and 3CX is very easy to use. We are able to manage the large volume of requests by offering counseling and therapy online. By using the 3CX’s web meeting features our mental health professionals are able to assess the mental health situation of the patient and provide the appropriate counseling/therapy required. Just as if their patients were in front of them.”
Dr. Kyriakos Platrites, Chief Clinical Psychologist and Head of Special Psychologists Department at MHS

“We consider the 3CX solution suitable for our needs. 3CX, in addition to reducing costs, has allowed us to connect all our offices as if it were a single reality and gives us the full autonomy of management and configuration. 3CX is simply the best!”
Graziano Nugnes, I.T. Leader at Alliance Healthcare

“3CX enabled our school to continue operating through the Covid-19 crisis. Our Parent-Teacher Interview night switched from physical interviews to phone conversations. We increased our license from 16 concurrent calls to 64 and successfully made over 1000 VOIP phone calls in two evenings! We never would have achieved this with our old physical PABX and ISDN system. 3CX Web Conferencing is also successfully allowing us to continue teaching all our students online lesson by lesson through the Pandemic. Unlike competitors, 3CX is ideal for schools allowing the teacher to control chat, microphones and webcams and enable/disable them when needed. The conference option to fall back to a voice connection has also been useful for students in remote areas with poor internet connectivity. The 3CX softphone installed on all Teachers laptops allows them to communicate with peers and parents and not expose their personal mobile phone number to parents.”
Steven March, ICT Manager at Unity College

“Thanks to 3CX, we were able to increase our phone capability 250%+ in record time to meet the demands of the National Health professionals responding to the Covid-19 crisis. Working together with Adept CTS and 3CX; We have been able to deliver a flexible and rapid deployment that has provided new and increased capabilities to National Health professionals from numerous locations in the United Kingdom ensuring service users get the support they need at this very critical time. Thank you 3CX and Adept CTS for your excellent support in this time of crisis!”
Matt Buckley, Head of Enterprise Architecture & Design, Technology Management & Architecture at NHS

“We have been extremely happy with 3CX’s ability to enable communications across our rapidly growing and highly distributed business. The ability for the phone system to support calls across both head office and a growing store network has been vital to us, and features such as the capability to support remote working and cross company conference calls have been a significant factor in facilitating growth whilst supporting our company culture.”
Adam Cotgreave, Director of Business Systems at Seasalt Limited

“Nothing came close to the features and functions that 3CX could offer, and at a lower price tag than any other the other systems we looked at. 3CX has proven to be a much more flexible and easy to manage solution for us, which has also helped us to save money and dedicate resources elsewhere.”
Sujith Kumar, I.T. and Infrastructure Manager at Pellicano

“3CX is a zero stress solution which has allowed us to allocate more resources elsewhere at the park. The system is also incredibly easy to install and manage, which has allowed us to maintain our communications in-house.”
Sylvain Spodar, Network Telecommunications Manager at Zoo Parc de Beauval

“3CX is a flexible VoIP solution which gives our organization a big advantage on our competition. Our employees now have the ability to carry out location independent work, boosting productivity and increasing the possibilities when it comes to the growth of the company.”
Antoon Makay, Network Telecommunications Manager at Essilor Benelux

“Switching to 3CX has assisted our company in better communication with all our employees with remote extensions, and overall customer satisfaction has increased since everyone can now be easily reached through 3CX.”
Nektarios Petevinos, Head of Communications at APOEL FC

“Our customers have offices all over Russia, with some being in quite remote locations. We had to be able to rely on our phone system to reach each of these customers and arrange the delivery of their equipment in a timely manner. This was becoming difficult over the traditional landlines.”
Denis Ulanovsky, IT Director at Siberian Leasing Company

“Our old PBX system was on its last legs. We wanted to move away from traditional PSTN lines and move to VoIP. On average we were spending 350 pounds per month only on line rentals of ISDN30 lines. We wanted a robust, but cost-effective solution. We briefly reviewed Avaya, Siemens and Mitel. But it was 3CX that checked all the boxes.”
Mohammad Umer, IT Manager at Best Western Plus Epping Forest

“The 3CX phone system has ticked all the boxes for Best Western Carlton Hotel Blackpool. Replacing the old outdated PBX has meant we no longer need expensive maintenance contracts to keep the system going, savings thousands of pounds each year. The 3CX system is very reliable. As the 2nd hotel to implement 3CX, we are confident that we will be able to use our success as a launch pad to roll out 3CX across all sites in the coming months.”
Mohammad Umer, Director of IT at Best Western Carlton Blackpool

“Thanks to our highly trained partners at EURONET, it was made clear that transitioning to a 3CX solution could enable our organization to cut telephony costs by 50 percent by using S2S trunks. We saw an opportunity to increase productivity, call handling, mobility and collaboration. The 3CX system enables us to meet our requirements for frequent modifications to dial plans and employees.”
Marcus Hoffmann, System Administrator at ChipOne Exchange

“It was time to migrate to an all-IP system. We needed better line quality and the advanced features to show our guests we’re taking their needs seriously. And of course, we needed a solution that would mitigate all the management and maintenance that was delaying our ability to service guests.”
Darrell Player, Network Administrator at 7 Mile Beach Resort

“Previously, we were very limited on our mobility, and thus, our productivity. We also needed to bring flexibility and simplicity to day-to-day issues involving the management of our communications. 3CX is an excellent and very flexible PBX solution.”
Samir Valiyev, Managing Partner at Baker Tilly

“It was obvious for us to choose an open standards solution. 3CX’s Unified Communications System is not only open standards, but is easy to use and administer, gives us access to new technologies like softphones, Android and iOS applications and, of course, gives impressive value for money.”
Joel Salgado, City of Sorgues Telephony Manager

“Installation of the 3CX software went flawlessly. And changes can be done remotely, which further reduces IT labor costs.”
Marianne van der Sterren, HR manager & ICT manager

“The new system implemented by The Technology Group has dispelled all our previous hang ups about hosted telephony and new technologies. With our dedicated internet line we have had a consistent and reliable service and the call quality we have experienced has been great.”
Peter McIntyre, Practice Manager at NHS

“3CX PRO brings us the full functionality of modern telecom services with lower investment costs than competitor solutions, and it is easy to configure to our business needs.”
Manuel Caffiaux, Head of Telecom Department at AirFrance

“There were numerous considerations that factored into our decision to select 3CX for our new hotel. We started with the sage advice of our partners at SAMCloud, but recognized quickly that 3CX offered immense cost savings without sacrificing the features that are so important to hospitality today. We also wanted to be able to use DECT phones all around the hotel and put VoIP technology in all 111 rooms, which 3CX made incredibly easy. Simply put, the hotel industry and 3CX go hand in hand.”
Mr. Pouzet, Deputy Director at Holiday Inn Express Velizy

“3CX is forward thinking, it developed a robust software PBX with hypervisor in mind and its communication solutions are a great fit for organizations of any size.”
Felipe Garcia, Director of Infrastructure & Services – Americas at Wilson Sporting Goods

“The installation of 3CX Phone System in Ramada Plaza Antwerp proved to be a very successful decision, and we have since deployed 3CX in nine of our other hotel properties and head offices. We plan to roll it out to further sites, as well. By moving from traditional telephone lines to SIP, we experienced significant cost savings such as the reduction of lines and call costs, which was one of the principle reasons we switched to 3CX in the first place. We also benefited from increased functionality such as presence information, conference calling and the Web Conferencing facility.”
Seán Graham, Group IT Manager at Ramada Plaza

“3CX is a light, versatile application that fulfills all the needs inherent for any dynamic and up-to-date company that wants to be agile and a step ahead in the digital world.”
Alexander Barreira, IT Director at BandTec