We’ve put together a detailed guide on how to reset passwords and secure your admin console, covering all major steps you can take.
We’ve included changing your root credentials and what to do if you’ve forgotten them. We also take you through the all important steps of setting a system owner up. Perhaps you want to reset user credentials via the Web Client Admin view, or perform a mass resetting of user credentials via your Management Console - either way you can!
Did you know there’s an option to inform and let your Users reset their own credentials from their Web Clients as long as you allow this option from your Management Console? Did you know your PBX can also be easily configured to use Google and Microsoft 365 Single Sign On (SSO) allowing your Users to authenticate both in the Management Console and Web Client using their Google / MS 365 accounts instead of using the PBX credentials? All are possible!
Finally, if you need to limit access to the Management Console and Web Client Admin View using console restrictions you can with steps showing you how to configure your PBX to restrict access to within your local network and from specific IP Addresses only.
For full details on each of the chosen actions read our guide on how to increase your 3CX PBX Security.
