Recent content by cadbrowne

  1. cadbrowne

    web meeting webmeeting portal isn't working anymore any ideas?

    OK, I think I'm getting webmeeting and click2meet confused. Since (when they work) they seem to behave the same way, I thought they were 2 ways to get into the same thing... (Not the same meeting, but the same TYPE of meeting.) Apologies.
  2. cadbrowne

    web meeting webmeeting portal isn't working anymore any ideas?

    It's as weird as it sounds. We are each using the same URL to get to the meeting, but we are each the only ones in it when we get there.
  3. cadbrowne

    web meeting webmeeting portal isn't working anymore any ideas?

    Just to add a datapoint: An old meeting that was left "running" all the time still works. for us. New meetings won't work (everyone seems to get stuck in their own copy of the meeting - by themselves.) Tried the previous fix (disable click to meet, delete email, etc.) - not helping this time.
  4. cadbrowne

    Solved Webmeeting not working

    We seem to be experiencing the same issue here, also.
  5. cadbrowne

    Missing Voicemail

    Minimum length is 1 sec. Quota was nowhere near full. Maybe he wasn't talking loud enough? Or accidentally muted himself on his smartphone? Would 3CX not send what it thought was silence?
  6. cadbrowne

    Missing Voicemail

    We had a similar issue this morning. The call log shows that an outside line did connect to the call-off-work extension # for 37 seconds at 3:47 am. But there is no message from that time. They are supposed to get emailed AND left on the extensions VM. Neither is there. However, there are...
  7. cadbrowne

    Report more than one external number?

    Is there a way to report (in ONE report) calls to more than one external number? We are trying to track calls made to the same place, but with all 3 of their numbers (since sometimes folks accidentally use the toll or canadian number instead of US toll free). I've tried every character I can...
  8. cadbrowne

    Captioning phone or app compatible with 3CX?

    We have an employee who is hearing impaired. She can carry on face-to-face conversations, but has trouble understanding speech over the phone. We are looking for something that will caption her phone calls so that she can still hear the caller for inflection and such - and talk back to them...
  9. cadbrowne

    Solved Today Call Log Disappeared after today update.

    So is this workaround working for ANYONE? And is this problem only in the free version??
  10. cadbrowne

    Inbound caller ID incorrect

    I had seen that one, but there didn't seem to be a resolution, and it was 2 years old. So, are you saying that I am just stuck with this issue on the 1XXX extensions? Or am I missing the solution?
  11. cadbrowne

    Inbound caller ID incorrect

    Yes, they are bridged. The external (longer) extensions are added as contacts. The local (shorter) ones are not contacts, just extensions. The match is set at "match at least 6 characters". (So, why is it matching only 3?)
  12. cadbrowne

    Inbound caller ID incorrect

    Our local extensions are 3 digits long. We also have another location (not on our 3cx, but they are listed in contacts) that uses 4 digit extensions. We can dial to and from them with no problem, and they show in the call logs correctly. HOWEVER when the call comes in, the (yealink) phones...
  13. cadbrowne

    Call from batch?

    Yes, as the same user. Yes, it's running. Client is 15.0.60903.0 3CX should be Pro, but how do I check that? Thanks for your help.
  14. cadbrowne

    Call from batch?

    I am trying to write a batch "wrapper" to call a number using the 3CX client. As far as I can tell, the syntax should be either: CallTriggerCmd.exe -cmd makecall:1234567 or CallTriggerCmd.exe -call 1234567 but neither one of these commands does ANYTHING. No error, no nothing. I might as...
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